Metro By T Mobile Sign In (2024)

FAQs

How do I log into my Metro account? ›

Call 888-8metro8 (888-863-8768) or dial *611 from your Metro by T-Mobile phone. If your nearest Metro store is not open during these uncertain times and you'd like to pay in cash, you can purchase a prepaid Visa, MasterCard or AMEX gift card at your nearest grocery store and go online to make your payment.

Account Number: Go to MetroPCS.com, click on My Account, click on Payments and select any month. You can also find your account number in your bill reminder texts, which are sent every month. PIN: Normally your birthday, unless you changed it.

Go to MetroPCS.com > Login into your account > Profile Settings > Request a Transfer PIN; or. Call 611 Request Number Transfer PIN > Follow the verification steps; or.

If you're a current Internet Banking user all you'll need is: Your 12-digit customer number or username. You'll have been given a customer number when you opened your account. If you changed it, that's your username.

Box 37380, Albuquerque, NM 87176-7380. Puerto Rico customers you may contact us at www.T-Mobilepr.com, by calling 888-863-8768 or 611 from your Device, or by writing to: T-Mobile Customer Relations, B7 Tabonuco Street, Suite 700, Guaynabo, Puerto Rico 00968-3349, Attn.: Customer Care Manager.

Your account must be less than 30 days past the due date to initiate a payment arrangement. You must pay any balance that is 31 or more days past due before you can set up a payment arrangement.

If payment isn't received for two consecutive due dates, service is disconnected and may risk phone number availability.

Where to find it: On your digital or paper bill, your account number can usually be found in the top right corner. Or, if you have your current carrier's app, you should be able to access your account number directly in your profile.

How do I check my account number with my phone? ›

Use a mobile banking website or app to find the number online. Navigate to your bank's website on a computer or open up their mobile app on your phone or tablet. Sign in and click on the tab to view a summary of your account. Usually, the account number will be listed on this page.

You can apply for in store, or by calling us on 0345 0808 500. How do I pay money into my account? There are a few different ways you can pay money into your Metro Bank account, the fastest being a payment from one bank to another. You can also deposit a cheque or pay cash into your account at your nearest store.

A pin is set up at the time you sign up. If you don't remember your pin, you can go through the “forgot pin” steps online or call Care at 1-888-863-8768.

For a pin recovery, you'll need to call customer service( 611 from your metro phone) and they'll ask you some security questions to establish your identity. You can also go in person to a Metro store and they can also help you out.

Change your number at no charge once every 12 months. The change transaction may take up to 30 minutes to complete. Voicemail password remains the same. Services such as iMessage and FaceTiime may take up to 24 hours.

If you enter any of your security details incorrectly you may be locked out of your Online Banking to keep your accounts safe. Please call us on 0345 0808 508 or visit your local store so we can help.

For a pin recovery, you'll need to call customer service( 611 from your metro phone) and they'll ask you some security questions to establish your identity. You can also go in person to a Metro store and they can also help you out.

How Do I Locate A Phone On My Metro PCS Account? Go to the metro total protection website and log in with your Metro PCS phone number and password. You can use the "sound alarm" feature or the "map" feature to locate the phone.