Contact Us: Saving Products & Synchrony Mastercard (2024)

Synchrony Bank never closes, so we're always available to help. What do you need help with?

Saving ProductsCD, IRA, ... Synchrony® MasterCard®Help with your Mastercard

Contact Us: Saving Products & Synchrony Mastercard (1)

All Other Credit Cards

Lowe’s, JCP, Verizon, etc.

Contact Us: Saving Products & Synchrony Mastercard (2) Frequently Asked Questions

Synchrony Bank's routing number is 021213591.

Synchrony Bank is a member of the FDIC. Your deposit accounts are insured up to $250,000.00 per ownership category. To learn more about FDIC coverage, please visit the FDIC website at FDIC: Deposit Insurance At A Glance.

APY, or Annual Percentage Yield, tells you the return you will receive on a deposit over a one-year period based on the interest rate and interest compounding frequency. Interest Rate is the annualized rate applied to the principal balance of the account each day in order to determine the amount of interest that has accrued on that day’s principal balance. Annual Percentage Yield (APY) reflects the effect of compounding frequency (Savings accounts are compounded daily) on the interest rate over a 365-day period, or (366-days in the event of a leap year).

You can deposit money to your High Yield Savings or Money Market Account in several ways:

  • Transfer from your existing Synchrony Bank account.
  • Electronic transfer from a non-Synchrony Bank account that’s linked to your account.
  • Mobile check deposit via the Synchrony Bank App. Click on the deposit tab, select the account into which you would like to make a deposit. Take a picture of the front and back of check to complete the deposit. The current mobile daily deposit limit is $2,000.00 per account. Note: Please ensure to endorse the back of the check.
  • Direct deposit from a third party, for e.g., US Treasury, pensions or other sources.
  • Wire transfer to your Synchrony Bank account (must be initiated by the sending bank). Note: Please check with your bank for any additional fees)
  • Personal or cashier’s check. You can mail the check to:
  • Note: In the absence of a deposit slip, note your account number and type In the memo section of the check, endorse the back with 'For Deposit Only', followed by your account number. Mail the check to;

Standard Delivery

Synchrony Bank

P.O. Box 669802

Dallas, TX 75266-0955

Overnight Delivery

Synchrony Bank

3000 Kellway Dr., Suite 120

Carrollton, TX 75006

A (CD) Certificate of Deposit is an account that earns a "Fixed Interest Rate" for a specified term which is determined by you. At Synchrony Bank we offer several terms to choose from, based on your financial goals. See our CD Rates and Terms.

You can add funds to your new CD from these sources:

  • An electronic (ACH) transfer from Non-Synchrony Bank account. You can register an external account during the funding process.
  • An existing Synchrony Bank account.
  • Mobile Check Deposit, using the Synchrony Bank App. The current daily mobile deposit limit is $2000 per account. If you do not have the Synchrony Bank App, please click App Store or Google Play Store toi download the app.
  • A personal check or a Cashier’s Check from your current bank. Please ensure the check is made payable to you and not to “Synchrony Bank.” Please make sure to write your Synchrony Bank account number on the check.
  • You can mail your check to;

Standard Delivery

Synchrony Bank

P.O. Box 669802

Dallas, TX 75266-0955

Overnight Delivery

Synchrony Bank

3000 Kellway Dr., Suite 120

Carrollton, TX 75006

  • Wire Transfer – Please check with your bank for any fees associated with this service
  • Note: Synchrony “DOES NOT” accept the following financial instruments; Travelers Checks, Money Orders, International Bank Check or a double endorsed/third-party check.
  • iApple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
  • Google Play and the Google Play logo are trademarks of Google Inc.

  • During the funding process, you can set up an electronic transfer (via ACH) from your external bank account to Synchrony Bank. It’s easy to link an external account, simply add your bank account information into our secure service, and your account will be automatically linked.
  • Write a check to yourself, or get a cashier's check from your current bank, and deposit in the Synchrony mobile app. Or mail the deposit to Synchrony Bank for your account to the address below. Please write your account number on the back of your check:

    Synchrony Bank
    PO Box 669802
    Dallas, TX75266-0955


  • Wire the outstanding balance from your old account to your new account. Please check with the originating bank for any applicable fees

The maturity date of the CD is based on the term selected by you. We calculate the maturity date for each CD based on the day we receive the funding deposit for the account. This may differ from the actual date you opened the account. For your convenience we share this information on our Online Banking and the Synchrony Bank App.

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Contact Us: Saving Products & Synchrony Mastercard (3)

Chat with us


Have questions or need to chat? We're here to help.

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Call us

1-866-226-5638

For hearing impaired, please use an operator relay service to call

24/7 automated telephone service.

Mon-Fri 8a.m. to 10 p.m. ET

Sat-Sun 8 a.m. to 5 p.m. ET (IRA & Trust teams unavailable)

Contact Us: Saving Products & Synchrony Mastercard (5)

Send us a letter

Synchrony Bank POBox 669802 Dallas, TX 75266-0955

Contact Us: Saving Products & Synchrony Mastercard (6) Frequently Asked Questions

More than likely you’ve heard of Synchrony. We’re a financial services with a publicly traded on the NYSE since 2014. Synchrony specializes in consumer lending with over 80 million active accounts. Our consumer finance business is the largest issuer of private label credit cards in the U.S. In addition we offer savings products through Synchrony Bank that are FDIC Insured. Please click the link for additional information on FDIC, https://www.fdic.gov/

Yes, Synchrony is an FDIC insured^ bank that offers a range of award-winning savings products at competitive interest rates. Synchrony also offers consumer lending products, including the CareCredit credit card (for healthcare financing), Synchrony HOME card (for home improvement financing) and Synchrony Car Care card (for automotive/car care financing). It’s likely that you already have a Synchrony card in your wallet–we have credit card partnerships with many well–known national retailers. The Synchrony® Mastercard® is one of many credit cards we offer. We think it’s a great value with 2% cash back rewards on all purchases anywhere Mastercard is accepted.Please click the link for additional information on FDIC, https://www.fdic.gov/

Synchrony is always developing new products to help consumers achieve what’s possible. Today,we offer the Synchrony Premier World Mastercard, with 2% cash back and no annual fee,*subject to credit approval. The Synchrony Plus World Mastercard and the Synchrony Preferred Mastercard are currently offered by invitation only.

*For new accounts the Variable Purchase APR will be18.24%, 24.24% or 31.24%. APRs are accurate as of January30, 2023and will vary with the market based on the Prime Rate (as defined in your credit card agreement). Minimum interest charge is $2.00.

You’re one of the lucky ones who can already boast a new Synchrony Mastercard in your wallet? Activating is easy and fast. Simply click here to visit mastercard.syf.com. Click “I want to register”. Then enter your card information to activate.

Contact Us: Saving Products & Synchrony Mastercard (7)

You can also phone us at 1-855-872-4311.

View more FAQs

Contact Us: Saving Products & Synchrony Mastercard (8)

Chat with us


Have questions or need to chat? We're here to help.

Contact Us: Saving Products & Synchrony Mastercard (9)

Call us

1-844-406-7427

For hearing impaired, please use an operator relay service to call

Contact Us: Saving Products & Synchrony Mastercard (10)

Email us

Log into your account and send us a secured email.

Contact Us: Saving Products & Synchrony Mastercard (2024)

FAQs

Contact Us: Saving Products & Synchrony Mastercard? ›

You can also phone us at 1-855-872-4311.

How do I contact Synchrony Mastercard? ›

For complete coverage terms and conditions, refer to your Guide to Benefits: for Synchrony Premier World Mastercard and Synchrony Plus World Mastercard at www.mastercard.us/synchronyWorldGTB; for Synchrony Preferred Mastercard at www.mastercard.us/synchronyCoreGTB; or by calling 1-800-MC-ASSIST (1-800-622-7747).

What is the Synchrony Bank customer service phone number in the USA? ›

How do I access my Mastercard account? ›

Ways to Access a Mastercard Credit Card Account
  1. Online through the issuer's website. Log into your account on the issuer's website or mobile app with your user ID and password.
  2. By calling your card issuer. ...
  3. Via the Mastercard website. ...
  4. By calling Mastercard.
Oct 29, 2021

Is there a class action lawsuit against Synchrony Bank? ›

Synchrony Bank will pay $2.6 million as part of a class action lawsuit settlement to resolve claims it violated federal telemarketing laws by placing calls to customers about accounts they didn't own.

What is Synchrony customer service representative phone number? ›

To change your email address, address, phone number, or other personal information on your account, please visit www.MySynchrony.com. If you need to change the name on the account, please call us at 866-657-0376 Monday through Friday from 8AM — 12 Midnight (ET).

Does Synchrony have a Mastercard? ›

Synchrony Premier World Mastercard

Cash back earned will be applied as a statement credit within 2 billing periods after an eligible purchase is made. Cash advances, fees and interest charges do not qualify to earn cash back.

What is the difference between Synchrony and Synchrony Bank? ›

About Synchrony Financial

Synchrony Bank, part of Synchrony Financial (NYSE:SYF), is a federal savings bank headquartered in Draper, Utah, and a member of the FDIC. Synchrony Financial, formerly GE Capital Retail Finance, is one of the premier consumer financial services companies in the United States.

Does Synchrony Bank have a good reputation? ›

Yes, Synchrony Bank is a reputable bank with a long history. It offers a competitive APY on its savings account, and its deposit accounts are FDIC-insured.

What bank became Synchrony Bank? ›

*Note: On June 2, 2014, GE Capital Retail Bank changed its name to Synchrony Bank and is part of the GE Capital Retail Finance business.

How do I talk to a live person at Mastercard? ›

Look for a customer service number on the back of the card. You can also contact the Mastercard Assistance Center toll-free at 1-800-Mastercard (1-800-627-8372), or collect from outside the U.S. at 1-636-722-7111.

What is the number for 1 800 627 8372? ›

Call 1-800-MASTERCARD (1-800-627-8372) in the U.S.

How do I get through to Mastercard? ›

Call 1-800-307-7309 in Canada.

What is the controversy with Synchrony Bank? ›

BOSTON – In response to the announcement by Synchrony Bank that new rules lowering late fees are driving it to raise rates on its credit cards, consumer advocates questioned what is driving the higher rates and defended the new late fee rule by the Consumer Financial Protection Bureau.

Is Synchrony Bank in danger? ›

Synchrony Financial's threat of distress is less than 4% at the present time. It is unlikely to undergo any financial straits in the next 24 months.

What are the disadvantages of Synchrony Bank? ›

Cons
  • Limited to six convenient transactions per statement cycle.
  • Synchrony may charge a fee for excessive transactions.
  • Requires Perks Rewards Diamond status for unlimited ATM fee reimbursem*nts.
Feb 7, 2024

Is Synchrony car care credit card a visa or Mastercard? ›

The Synchrony Car Care™ Credit Card is neither a Visa nor a Mastercard. This is an auto care credit card that can only be used for purchases at gas stations, auto parts stores and service businesses nationwide.

Is Synchrony Financial the same as Synchrony Bank? ›

Synchrony Bank, part of Synchrony Financial (NYSE:SYF), is a federal savings bank headquartered in Draper, Utah, and a member of the FDIC.

How do I contact Paypal Synchrony Mastercard customer service? ›

Call our customer service team at (855) 938-3684. account in your Wallet.

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